the obama administration, the troubled health care website a vastly improved since the disastrous rollout back in october. so much so that it appears that the website may have reached its maximum capacity. now, the former head of the massachusetts health exchange. great to have you back on the show. welcome. >> thank you. nice to be here. lori: health and human services is saying that they are running 90% of the time. does that mean anyone can log on and expect to sign up in a reasonable time? >> well, apparently not. it would be nice to have it running close to 100 percent. >> describe the kern vulnerabilities. >> they have done a heroic effort over the last five or six weeks in marshalling resources to try to improve what was clearly not functioning very well at all. really not functioning. but you would like to get those -- the consumer experience will depend upon all of the links in the process working. working close to 100 percent. that is really what you would like to see. and you know, that is just the basics, frankly. the really interesting stuff is down the road once we get throu